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Consider how many rooms you want to protect. If you have three bedrooms, you will want a 3-pack. If you have three bedrooms but also want to gift Mindr units to loved ones, you will want a 5-pack.

Warranty Statement

Warranty For Mindr™


What This Warranty Covers:
Shop Masonite, LLC solely warrants to the original retail purchaser of this product that the product, when used in accordance with the installation and operating instructions and its normal, proper, and intended purposes, will be free of manufacturing defects. This limited warranty, together with all warranties implied by law and not disclaimed by this limited warranty, if any, shall be limited to a period of one (1) year from the date of purchase by the original retail purchaser. This limited warranty is only valid as to the original retail purchaser for use in a residential building located in the US and in Canada and is not transferable or assignable by operation of law or otherwise.


What This Warranty Does Not Cover:
This limited warranty does not cover the battery, abnormal use or misuse of the product, natural rust formation on any part of the product, damage caused by accidents, alteration, mishandling, modification, customization, vandalism, negligence, neglect, abuse, abrasion, chemicals, flood, fire, acts of God, ordinary wear and tear or any of the risks identified below in the Acknowledgment of Limitation and Risks. Additionally, this limited warranty does not cover damages from products not supplied by Shop Masonite, LLC or services by anyone other than Shop Masonite, LLC. Further, this limited warranty will not cover any damage caused by an improperly installed, tested or maintained product based on manufacturer recommendations. This Product is not to be installed on a fire rated door.


Acknowledgment of Warranty Limitations and Risks:
You understand that no matter how careful you may be in installing, maintaining, and using the product, the risk of injury, illness, death, and/or damage to person, property, or third parties is not eliminated. In particular, you acknowledge and understand that this product does not prevent fires and that the product, even when properly mounted to a door, may not cause the door to close completely or to latch based on a variety of outside factors including but not limited to: door and room construction, door installation, materials or objects blocking the path of the door swing, air pressure differentials or air drafts between rooms caused by such things as open windows or HVAC air movement or any other factor that may affect the door movement. You acknowledge that this unit may not function correctly in the presence of loud ambient noise (i.e. music played at 75 decibel or more) that could restrict the unit’s ability to detect an alarming smoke alarm. The microphone impute hole on the product must not be painted or otherwise obstructed. None of these items are a defect with the product. Moreover, this product in order to operate requires a working UL® listed smoke alarm which is your responsibility. Also, you acknowledge that there may be smoke damage and until the smoke dissipates, dirt, grease, dust, or other products may interfere with the product working properly and that this product has not been tested or approved for use for with commercial smoke alarms and is not warranted to work with commercial smoke alarms. You hereby waive any right you might otherwise have to warnings or instructions regarding any aspect of the product or any services utilized in connection therewith.


Your Rights if a Product is Defective and Covered Under this Limited Warranty:
ALL WARRANTY CLAIMS WILL BE SUBJECT TO SHOP MASONITE, LLC’S SOLE, ABSOLUTE, AND NON-REVIEWABLE DISCRETION AS TO WHETHER THE CLAIM IS COVERED BY THIS LIMITED WARRANTY. IF SHOP MASONITE, LLC DETERMINES THAT YOUR WARRANTY CLAIM IS COVERED, AT SHOP MASONITE, LLC’S OPTION, YOUR SOLE AND EXCLUSIVE REMEDY FOR A DEFECTIVE PRODUCT IS THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT (OR DEFECTIVE PORTION OF THE PRODUCT) OR A REFUND OF THE PURCHASE PRICE YOU PAID..

Disclaimer of Other Warranties:
THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED. SPECIFICALLY, THERE IS NO WARRANT THE MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR PERFORMANCE OF THE PRODUCT EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY. FURTHER, SHOP MASONITE, LLC DOES NOT WARRANT THAT THE PRODUCT WILL WORK FOR YOUR PARTICULAR CIRCUMSTANCES OR NEEDS. SHOP MASONITE, LLC HAS NOT AUTHORIZED ANYONE TO MAKE ANY REPRESENTATION OR WARRANTY ABOUT THE PRODUCT EXCEPT AS PROVIDED BY THIS LIMITED WARRANTY AND IS NOT RESPONSIBLE FOR ANY SUCH UNAUTHORIZED WARRANTIES MADE BY SUCH PERSONS.


Limits on Shop Masonite, LLC’s Liability:

TO THE EXTENT PERMITTED BY APPLICABLE LAW, SHOP MASONITE, LLC IS NOT LIABLE TO YOU OR ANY OTHER PERSON FOR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES RELATED TO ANY DEFECTIVE PRODUCT, OR ANY DAMAGES ARISING FROM OR RELATED TO YOUR OR ANY THIRD PARTY’S ACTIONS SUCH AS IMPROPER MAINTENANCE, INSTALLATION, MISUSE OF ANY PRODUCT, OR ARISING FROM ANY CAUSE OF ACTION WHATSOEVER, INCLUDING CONTRACT, WARRANTY, STRICT LIABILITY, OR NEGLIGENCE, EVEN IF SHOP MASONITE, LLC HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES, AND UNDER NO CIRCUMSTANCES WILLSHOP MASONITE, LLC BE LIABLE TO YOU IN EXCESS OF THE AMOUNTS YOU PAID FOR THE PARTICULAR PRODUCT RELATED TO THE LIABILITY IN QUESTION.
SHOP MASONITE, LLC IS NOT OBLIGATED AND THIS WARRANTY DOES NOT COVER THE COSTS OF LABOR OR INSTALLATION FOR ANY REPLACEMENT PRODUCT.


Your rights may vary based on the laws in your state or province. If your state or province does not allow the exclusion of implied warranties, the length of any implied warranty shall be one year or the shortest time in excess of one year permitted under the applicable law. Similarly, if your state or province does not allow the exclusion of consequential, incidental or special damages, this limitation will not apply.

How to Make a Claim:
If you believe you have a claim covered under this limited warranty, please send Shop Masonite, LLC a letter by mail or email to the address below containing your name, a copy of your invoice or purchase contract showing the product and the date of the purchase, and a description of the alleged defects in your product to the following address: 1205 E 5th Ave, Tampa, FL 33605 Email: services@shopmasonite.com

Arbitration.
Unless Shop Masonite LLC agrees in writing to an alternative, any dispute under this warranty or related to the warranted product, shall be resolved by mandatory arbitration administered by the American Arbitration Association (“AAA) and governed by the Federal Arbitration Act, 9 U.S.C. section 1 et seq. as interpreted by the U.S. Supreme Court and the U.S. Court of Appeals for the Eleventh Circuit. Such an arbitration shall be before a single arbitrator and conducted under the AAA Consumer Arbitration Rules in effect at the time of the arbitration, except that the parties agree not to exercise any option to proceed in any small-claims court and waive any such right. Any in-person arbitral proceedings shall occur in Tampa, Florida. If, however, the arbitrator decides, based on evidence submitted, that the specified venue would result in undue hardship to the person making the claim (“claimant”), in which event the arbitration will occur in a location more convenient for the claimant as specified by the arbitrator. Neither you nor Shop Masonite LLC will be entitled to join or consolidate claims in arbitration.


MindrTM FCC Statement:
“This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.”
Contact: Shop Masonite LLC 1242 East 5th Avenue Tampa, FL 33605 Services@shopmasonite.com



©2020 Shop Masonite, LLC.

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